Last updated: September 9, 2025

At Cucu Collective, each garment is crafted with care and made to order. Please review our shipping policy below for a smooth and transparent experience.

Order Processing Time

Since all our pieces are custom-made, please allow at least six weeks for tailoring before shipment. The exact timeframe may vary based on the complexity of your order and the availability of the tailor.

Shipping Options

We offer both domestic and international shipping through trusted courier partners. Once your order is complete and dispatched.

Delivery times may vary slightly based on your location and customs clearance

procedures.

Shipping Costs

Shipping costs are calculated to fit within the stated budget customers submit in the intake form, and will vary based on location and order weight.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number so you can follow your garment’s journey from the tailor’s hands to your doorstep.

Customs & Import Duties

Customs and import duties may apply and will be calculated to fit within the stated budget customers submit in the intake form. These fees vary by country.

Delays & Exceptions

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While we do our best to meet estimated delivery windows, unforeseen delays (e.g., high demand periods, weather, courier issues) may occur. We will notify you promptly of any delays and keep you updated.